– Refunds will be issued if learner initiates a request for registration refund at least 14 days prior to the scheduled workshop/training.

– In the event that a workshop/training is cancelled based on the decision of the instructor, for any reason, including COVID-19 Directed Health Measures, instructor illness, or weather, then registered learners will be provided an opportunity to participate at another location, if space is available. If you, as a registered learner decide not to participate in an alternate location, or space is not available, then 80% of your total registration fee will be refunded. The 20% that is retained will be utilized to help cover the fixed costs that were expended, in an effort to deliver the workshop/training in person, during uncertain times

– In the event that you have not cancelled, and are not able to attend a workshop/training for any reason, then your registration fee will be forfeited, and no refund will be issued.

– In the event that you are not able to meet the COVID-19 requirements or follow the COVID-19 protocols described on your registration materials, then you will be asked to leave the premises, your registration fee will be forfeited, and no refund will be issued.

– In the event that there is an insufficient number of registrations, at a defined number of days in advance of a given workshop/training session, then the instructor reserves the right to cancel the session and issue a refund in the amount of 90% of your total registration fee, and 10% of your total registration fee will be retained. The 10% that is retained will be utilized to help cover the fixed costs that were expended, in an effort to deliver the workshop/training in person, during uncertain times.

– Email will be used for all communication.